Frequently Asked Questions

What is organic hair color?

Our product of choice is Organic Way (Oway) and is created in Bologna, Italy.  These products are held to an international standard of organics and are actually beyond what we know here in the US as  our organic standard.  These are biodynamic (read as: more potent and better than organic) products as well as organic products and fair trade ingredients.  The whole product line averages to 98% organic.

How long does it last?

Organic Way color respects the hair.  Because of this preservation of the integrity of your strands, the color will actually last longer than your average professional products. Oway products are free of parabens, ammonia, petroleum, synthetic fragrance, and artificial colorants.

How do I care for my color?

After receiving a beautiful hair color service, it only makes sense to preserve  it. We recommend the ph-balanced shampoos and conditioners available in our salon or here on the website.  All the products we sell here are ph-balanced and will help maintain hair color.  Fashion shades and tempermental colors require extra care, these include cool/ashy blondes, pastels, trendy colors, vivid reds, purples, etc. For those, we recommend using our Oway Color Protection Hair Bath and Mask.  The rule of thumb is, the colder the water you use on your hair, the longer it will last and more vibrant your color will stay.  If you use hot water on delicate colors, they will fade quickly or turn warmer tones- regardless of what color line you used to achieve them due to the nature of the hair fiber when you expose the cuticle and underlying pigment.

What is your service guarantee?

We stand behind our services and want you to be happy with your color and cut.  Let us know within the week of your initial service if there are any issues and we will work with you to correct it.  Colors will be adjusted by your stylist to fit the result agreed upon during the initial consultation.  Hair cuts will be adjusted by your stylist  to the needs of your hair. We do not give cash refunds, but are happy to work with you so you can love your hair. We appreciate feedback and always want you to look and feel your best!

How do I get there?

We are conveniently located in The Pinecone Square just off the corner of Pinecone Road and Cty Rd 120, across from the STa-FIT dome. 

From St. Cloud, head north on Hwy 15, exit onto Cty Rd 120 and take a left off the exit.  Turn right on Pinecone Road and immediate left onto Troop Drive.  Turn left into the first parking lot.  You have arrived!

Do you work with cancer patients or people with allergies?

Yes!  We have a fume-free and non-toxic space that is especially suited to people with allergies or sensitivities.  We have scalp calming as well as hair regenerating treatments that are organic and biodynamic and safe for post-cancer patients or those with hormone conditions.  Our products are 100% transparent about their content and we are happy to answer any questions you may have!